Legal Notices

Definitions

Client: any professional or natural person capable in the sense of Articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions. 

Services and Offerings: https://royalcoffer.com/ met à disposition des Clients :

Content: All elements constituting the information present on the Site, including texts – images – videos.

Customer Information: Hereinafter referred to as "Information(s)" which correspond to all personal data that may be held by https://royalcoffer.com/ for managing your account, customer relationship management, and for analysis and statistics purposes.

User: Internet user connecting to and using the aforementioned site.

Personal Information: "Information that allows, in any form, directly or indirectly, the identification of the natural persons to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978).

The terms "personal data", "data subject", "subcontractor", and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)

Presentation of the website.

Under Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, it is specified to users of the website https://royalcoffer.com/ the identity of the various stakeholders involved in its realization and monitoring:

Owner : Royalcoffer, Share capital of €5000 – 11Bis Avenue Armand Duez, 44230 St Sébastien Sur Loire.

Publication Manager : Royalcoffer– info@royalcoffer.com

The publication manager is a natural person or a legal entity. 

Webmaster : Royalcoffer– info@royalcoffer.com

Host : Shopify – 151 O'Connor Street Ground Floor K2P 2L8 Ottawa 613 241-2828 Data Protection Officer : Royalcoffer – info@royalcoffer.com

General terms of use of the site and the services offered.

The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, assign, or exploit for their own account all or part of the elements or works of the Site.

The use of the site royalcoffer.com implies full and unconditional acceptance of the general terms of use described below. These terms of use are subject to change or completion at any time, so users of the site royalcoffer.com are encouraged to consult them regularly.

This website is normally accessible at all times to users. An interruption for technical maintenance may, however, be decided by royalcoffer.com, which will then strive to communicate the dates and times of the intervention to users in advance. The website royalcoffer.com is regularly updated by the responsible royalcoffer.com. Similarly, the legal notices may be modified at any time: they are nonetheless binding on the user, who is invited to refer to them as often as possible to be informed.

Description of the services provided.

The website royalcoffer.com aims to provide information regarding all activities of the company. royalcoffer.com strives to provide the most accurate information possible on the site royalcoffer.com. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in updates, whether due to its own actions or those of third-party partners who provide this information.

All information provided on the site royalcoffer.com is for informational purposes only and is subject to change. Moreover, the information on the site royalcoffer.com is not exhaustive. It is provided subject to modifications that may have been made since its publication.

Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damages related to the use of the site. Furthermore, the user of the site agrees to access the site using recent hardware, free of viruses, and with an updated latest-generation browser. The site royalcoffer.com is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679).

The goal is to provide a service that ensures the best accessibility rate. The host guarantees the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance, improvement of its infrastructure, infrastructure failures, or if the Services generate traffic deemed abnormal.

Royalcoffer.com and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines, or computer and telephony equipment, particularly related to network congestion preventing access to the server.

Intellectual property and infringements.

Royalcoffer.com owns the intellectual property rights and holds the usage rights on all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, by any means or process used, is prohibited, unless prior written permission is obtained from: royalcoffer.com.

Any unauthorized use of the site or any of its elements will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

Limitations of liability.

Royalcoffer.com acts as the publisher of the site. Royalcoffer.com is responsible for the quality and accuracy of the Content it publishes.

Royalcoffer.com cannot be held responsible for direct and indirect damages caused to the user's equipment when accessing the royalcoffer.com website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.

Royalcoffer.com will also not be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site royalcoffer.com. Interactive spaces (the possibility to ask questions in the contact area) are available to users. royalcoffer.com reserves the right to delete, without prior notice, any content posted in this space that violates applicable legislation in France, particularly the provisions related to data protection. If necessary, royalcoffer.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the case of messages that are racist, insulting, defamatory, or pornographic, regardless of the medium used (text, photography, etc.).

Management of personal data.

The Client is informed of the regulations regarding marketing communication, the law of June 21, 2014, for trust in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: n° 2016-679).

Data collection responsibilities

For the Personal Data collected during the creation of the User's personal account and their navigation on the Site, the data controller is: Royalcoffer. Royalcoffer.com is represented by Royalcoffer, its legal representative

As the data controller of the data it collects, royalcoffer.com commits to respecting the framework of the applicable legal provisions. It is the Client's responsibility to establish the purposes of its data processing, to provide its prospects and clients, based on the collection of their consents, with complete information on the processing of their personal data, and to maintain a register of processing that reflects reality. Whenever royalcoffer.com processes Personal Data, royalcoffer.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data concerning the purposes for which royalcoffer.com processes them.

Purpose of the collected data

Royalcoffer.com may process all or part of the data:

to enable navigation on the Site and manage and track the services and products ordered by the user: connection and usage data of the Site, billing, order history, etc.
to prevent and combat computer fraud (spamming, hacking…):

computer hardware used for navigation, IP address, password (hashed)

to improve navigation on the Site: connection and usage data to conduct optional satisfaction surveys on royalcoffer.com: info@royalcoffer.com
to conduct communication campaigns (SMS, email): phone number, email address

Royalcoffer.com does not sell your personal data, which are only used as necessary or for statistical and analytical purposes.

Right of access, rectification, and objection

In accordance with current European regulations, Users of royalcoffer.com have the following rights:

right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users' data, right to lock or delete Users' personal data (Article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or when their collection, use, communication, or storage is prohibited
right to withdraw consent at any time (Article 13-2c GDPR)
right to limit the processing of Users' data (Article 18 GDPR)
right to object to the processing of Users' data (Article 21 GDPR)
right to data portability that Users have provided, when this data is subject to automated processing based on their consent or a contract (Article 20 GDPR)
right to determine the fate of Users' data after their death and to choose to whom royalcoffer.com must communicate (or not) their data to a third party they have previously designated.

As soon as royalcoffer.com becomes aware of a User's death and in the absence of instructions from them, royalcoffer.com commits to destroying their data, unless its retention is necessary for evidential purposes or to comply with a legal obligation.

If the User wishes to know how royalcoffer.com uses their Personal Data, requests to rectify it, or opposes its processing, the User can contact royalcoffer.com in writing at the following address:

Royalcoffer – DPO, Royalcoffer - 11Bis Avenue Armand Duez, 44230 St Sébastien Sur Loire.

In this case, the User must indicate the Personal Data they wish royalcoffer.com to correct, update, or delete, by precisely identifying themselves with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on royalcoffer.com by law, particularly regarding the retention or archiving of documents. Finally, Users of royalcoffer.com can file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data

Royalcoffer.com prohibits processing, hosting, or transferring the Information collected on its Clients to a country located outside the European Union or recognized as "inadequate" by the European Commission without prior notification to the client. However, royalcoffer.com remains free to choose its technical and commercial subcontractors provided they offer sufficient guarantees in light of the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

Royalcoffer.com is committed to taking all necessary precautions to preserve the security of the Information and in particular to ensure that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client's Information comes to the attention of royalcoffer.com, it must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, royalcoffer.com does not collect any "sensitive data."

The User's Personal Data may be processed by subsidiaries of royalcoffer.com and subcontractors (service providers), solely for the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes outlined above, the main individuals likely to have access to the data of users of royalcoffer.com are primarily agents of our customer service.

Incident notification

Regardless of the efforts made, no method of transmission over the Internet and no electronic storage method is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our clients of all matters related to the security of their account and providing them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site royalcoffer.com is published without the user's knowledge, exchanged, transferred, assigned, or sold in any medium to third parties. Only the possibility of the acquisition of royalcoffer.com and its rights would allow the transmission of such information to the potential buyer, who would in turn be bound by the same obligation to preserve and modify the data concerning the user of the site royalcoffer.com.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, royalcoffer.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, royalcoffer.com takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Hyperlinks "cookies" and internet tags

The site royalcoffer.com contains a number of hyperlinks to other sites, set up with the permission of royalcoffer.com.

However, royalcoffer.com does not have the ability to verify the content of the sites visited, and will therefore assume no responsibility in this regard.

Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time free of charge using the deactivation options provided to you and outlined below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. "COOKIES"

A "cookie" is a small piece of information sent to the User's browser and stored on the User's device (e.g., computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, as well as the date and time of access. Cookies cannot in any way damage the User's device.

Royalcoffer.com may process the User's information regarding their visit to the Site, such as the pages viewed, the searches performed. This information allows royalcoffer.com to improve the content of the Site and the User's navigation.

Cookies that facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not to accept them so that Cookies are recorded on the device or, conversely, that they are rejected, either systematically or according to their issuer. The User can also configure their browsing software so that the acceptance or refusal of Cookies is proposed to them on a case-by-case basis, before a Cookie is likely to be recorded on their device. royalcoffer.com informs the User that, in this case, some features of their browsing software may not be fully available.

If the User refuses to record Cookies on their device or browser, or if the User deletes those that are recorded, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when royalcoffer.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

If applicable, royalcoffer.com disclaims any responsibility for the consequences related to the degraded operation of the Site and any services possibly offered by royalcoffer.com, resulting (i) from the User's refusal of Cookies (ii) from the inability of royalcoffer.com to record or consult the Cookies necessary for their operation due to the User's choice. For managing Cookies and the User's choices, the configuration of each browser is different. It is described in the help menu of the browser, which will allow the User to know how they can modify their preferences regarding Cookies.

At any time, the User can choose to express and modify their preferences regarding Cookies. royalcoffer.com may also call upon the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the dedicated social media icons for Twitter, Facebook, LinkedIn, and Google Plus on the royalcoffer.com Site or in its mobile application, and if the User has accepted the placement of cookies by continuing to browse the royalcoffer.com website or mobile application, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent by continuing to browse the royalcoffer.com website or mobile application. At any time, the User can withdraw their consent for royalcoffer.com to place this type of cookies.

Article 9.2. INTERNET TAGS (“TAGS”)

Royalcoffer.com may occasionally use Internet tags (also called "tags," action tags, pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing internet users to access the Site and on the various pages of the Site.

This technology allows royalcoffer.com to assess visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on the activity of the Site for royalcoffer.com, and provide other services related to its use and the Internet.

Applicable law and jurisdiction allocation.

Any dispute related to the use of the site royalcoffer.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Nantes.